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Oracle OpenWorld: Margin Lab

Eylül 8, 2025 • technewsworld.com

Markets grow at the margins. This bit of sage advice was given to me at the start of my analyst career, and it has kept me in good nick for nearly two decades. Of course the focus has drifted over time but that’s the point: The CRM market has evolved, and the job of an…

How E-Commerce SMBs Can Step Up Sales Engagement

Eylül 8, 2025 • technewsworld.com

“Sales engagement” is a term that has been popping up more and more in the sales and marketing world. It’s not a new concept, but the premise around its application has matured over the last few years. So, what is it? Good question. If you want the TL;DR version, it’s the process of engaging with…

Digital Disruption Pathways

Eylül 8, 2025 • technewsworld.com

Digital transformation means a lot of things to different people, but if you do it right it should be virtually unique to your circumstance. The other day I caught up with Rip Gerber, CMO at Vlocity, the Salesforce partner that specializes in vertical industries like telecommunications and insurance, among others. Of digital disruption, Gerber told…

How Do You Build a Software Company?

Eylül 8, 2025 • technewsworld.com

How do you build a software company? It’s a trick question. There are certainly things you need to do and not do on the way to building a successful software company, but there are no recipes, especially in CRM where demand changes all the time. In my career, I’ve seen firsthand some of the ways…

Best Open Source Tools for Staying on Top of Projects

Eylül 8, 2025 • technewsworld.com

The type of organizing tools you use to plan your projects can make your work routine more efficient and improve your productivity. A project management application is an essential tool in some business environments. This week’s Linux Picks and Pans takes a deep dive into some of the best project management software solutions available for…

Omnichannel Retail: Big Data Is Nice, Fast Data Is Necessary

Eylül 8, 2025 • technewsworld.com

Any retailer that wants to be competitive knows it must offer a seamless omnichannel experience to its customers. However, many retailers aren’t aware that the key to powering that customer experience is IT system performance. Why? Omnichannel retailers must process, analyze and use huge amounts of data for a multitude of equally important functions. An…

Amazon to Edge Out Small Wholesalers

Eylül 8, 2025 • technewsworld.com

Amazon has been reworking relationships with several of its long-time wholesale suppliers in a bid to cut costs, Bloomberg reported Tuesday. The plan is to buy from larger companies instead of smaller businesses. Thousands of small suppliers that sell less than US$10 million annually on Amazon’s platform would lose bulk orders, while big brands like…

The New Era of E-Commerce Personalization

Eylül 8, 2025 • technewsworld.com

A personalized shopping experience gives e-commerce sites an edge, and businesses increasingly have been seeking ways to make their customers feel welcome. “Every business should make their customers feel like they are the most important customer in the world,” said Rob Maille, head of strategy and customer experience at CommerceCX. “To do that you need…

Oracle Does OK – Surprised?

Eylül 8, 2025 • technewsworld.com

If you’re one of the geniuses who advised selling Oracle shares ahead of this week’s earnings call, you might want to recheck your calculations. On your slide rule. The headline on Oracle’s statement is all you need to begin the self-recriminations: “Q4 FY19 GAAP EPS UP 36% TO $1.07 and NON-GAAP EPS UP 23% TO…

Etiket: CRM