Agentic AI Set To Revolutionize Business Operations, Decision-Making

• technewsworld.com

While the technology behind AI-powered chatbots quickly captured the public imagination, an even more powerful application of generative artificial intelligence has been creating a buzz among business leaders. It’s called agentic AI. “This innovative technology is not just another industry buzzword; it’s a paradigm shift that’s poised to redefine the boundaries of AI capabilities,” tech…
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Poisoned Data in AI Training Opens Back Doors to System Manipulation

• technewsworld.com

Data poisoning is a cyberattack where adversaries inject malicious or misleading data into AI training datasets. The goal is to corrupt their behavior and elicit skewed, biased, or harmful results. A related danger is creating backdoors for malicious exploitation of AI/ML systems. These attacks are a significant concern for developers and organizations deploying artificial intelligence…
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AI Can Improve CX, QA Without Cutting Jobs, Software Expert Says

• technewsworld.com

Artificial intelligence may be the next great thing for industry, but users still fear its shortcomings in business and digital testing. While customer experience (CX) and quality assessment are radically different, the associated risks may extend beyond satisfaction alone. Outcries persist that AI-powered CX systems produce subpar results and threaten human agent jobs. AI-powered digital…
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